How to maintain a good customer service
underwear industry in the clothing industry everywhere, and with the improvement of modern people’s living standards and quality, women have more and more requirements for underwear. So want to successfully run a lingerie store to make money, it is necessary to avoid the homogenization of competition in the market, do the most competitive brand stores. So in the end how to run a lingerie store? Look at the following analysis:
underwear franchise business skills, a true respect for the customer
is not the customer into the door we shout: welcome to. When customers go we shout: take your way. Is to respect the customer? For example, in many many barber shop barber barber in the process is not recommending any hair care products, but to find some common topics to chat, so as to pass the boring time barber, also can let the customer feel respected, with customers to establish basic trust after think of the customer to do some product recommendations, would be much easier.
underwear stores in terms of, first of all to allow customers to feel that we are a positive mental outlook. In the blues, but the sales staff, even if your product is good, the customer will not hesitate to turn to. In addition to the display of goods, labels, price cards, special promotions, etc. need to be orderly, which is also the respect of customers. Beauty beauty brand underwear has changed the basic concept of the transformation into a series of people around the policy and the specific operation of the environment.
underwear franchise business skills two, to provide customers with convenient
inch inch gold, underwear stores must be able to make it easy for customers to find the goods they want to quickly checkout and leave, rather than a half day did not find their products. Underwear stores are well versed in the way, through a clean and orderly store display, flexible checkout channel settings and other means to bring real convenience to customers.
underwear franchise business skills three, and customers to establish emotional
underwear store has always stressed the need to grasp every opportunity to communicate with customers feelings, and should not put too much energy on the customer’s bargaining. Low price commitments may be able to cater to the rational demands of customers, but can not stimulate their emotional needs. We want to build a close friend, like to drink and trust. We do not short-lived business, the vast majority of underwear store days after the tourists from loyal customers and these loyal customers introduced to relatives and friends. So operating underwear stores to understand that we sell not only underwear products, but also hope to establish a sense of trust.
underwear franchise business skills four, providing solutions