How to boost morale

first_img Comments are closed. How to boost moraleOn 1 Mar 2003 in Personnel Today Previous Article Next Article Related posts:No related photos. Employers and employees agree that training plays a big role in keeping theworkforce happy.  Margaret Kubicek  asks readers what kind of training is bestfor boosting moraleTraining is key to maintaining a motivated workforce. According to a recentsurvey by Reed Training, it tops the list of initiatives employers haveintroduced in the past year to increase morale – a third of employees citetraining as the kind of programme they find most motivating. Findings suggestin-house trainers are seen to empathise with employees, while coaching providespersonal attention and is preferred to mentoring or buddying. The report sounds a note of caution, however: training perceived asirrelevant is not only boring, it actually risks demotivating people. Self-selectedtraining can be problematic, and e-learning comes under fire too. Considered bymany to be impersonal and lacking in support, e-learning was ranked within thetop five initiatives which employees found least effective at boosting morale. We ask what kind of training motivates best? Chris sharpe Head of Reed Training The psychological contract people have with organisations has changed.People expect so much more from their careers than just salary – they expect tobe developed professionally and personally. You have to be in touch with wherepeople want to go – not just on top of their needs now but for their future.You have to be co-ordinated and consistent in your approach to training. It’s abalance between personal and business needs. Jane Moss Training officer, Gretton HomesWe run eight care homes across Northamptonshire so staff must get through alot of statutory training. Within the past year we’ve incorporated statutorytraining requirements with personal development objectives, so they are notseen as separate. We have revamped induction and from day one staff are issued with adevelopment file. We have undertaken appraisal training involving all themanagement team, getting them to devise paperwork collectively so they are muchmore proactive in using it. The training that motivates employees best ultimately answers the question”why am I doing this job?” Tim Drewitt Director, Balance LearningEmployers need to understand their people and help members of staff toself-analyse so they can see their own development needs. Then employers needto match those specific needs to appropriate tailored training solutions. Ifany of those links get broken people can’t see the context it must have to bemotivating. Blended learning solutions use a mixture of delivery methods to deliver themost appropriate learning. Graham Povey Managing director Capital IncentivesWe often recommend to clients that as part of a motivation programme,training forms an integral part, and we reward people for successfulperformance in the training. If you approach training the right way it ismotivating – it’s about improving people’s performance not just in work, but inlife generally. Andrew Constable Director of consultancy and bespoke services, Roffey ParkPeople must perceive the training experience as relevant to them. I oftenthink insufficient attention is paid to the design of the training. A lot ofhard work should go into working out the needs of the target population, butmany companies focus on the delivery of modules, the face-to-face element.There needs to be good preparation, understanding of the individual’s needs andof your organisation’s language. Interest from the line manager is very important – both before the trainingevent and after. Opportunities need to be provided and encouragement given topeople to put into practice what they have learnt. Colin Robinson Development manager, House of Fraser Last year we put out 140 different modules of online learning, fromtelephone and finance skills to assertiveness skills. This has provedparticularly popular with part-time and weekend people who wouldn’t ordinarilyhave the opportunity to go on courses. It’s definitely a motivator. We use e-learning as a blended solution. I think the success of it dependson companies taking it on and managing and supporting it. Sally-Ann Huson Knowledge and intellectual property director, TMIIf I have the right skills, right degree of satisfaction and I’m valued bymy organisation, I’m motivated. Morale starts to go down when any of these arethreatened. Training will certainly help enhance skills, knowledge and experience, butif it’s done in isolation it will be demotivating. Training about expectations– what the organisation expects of you – and the key thing is to communicatehow the training aligns to business. And the survey says UK workers , HR directors and managers responded to theMotivating People at Work survey conducted by Reed Training, part of therecruitment and training group, Reed. The report can be downloaded from itswebsite at. read more

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